Patient Reviews

R
R
1692908164
The staff here are amazing. If I ever need braces again (hopefully not 🙃) then I would not accept anything less then the excellent customer service that has been displayed by their team.
Alivia G.
Alivia G.
1689778738
The best orthodontist ever!! All of the staff is so kind and helpful. I’ve been coming here for 8 years. From my braces care to making my retainer and fixing my retainer. Would 100% recommend this orthodontist!!
kathleen W.
kathleen W.
1683146877
I cannot say enough about the staff and Dr. Durrett! My experience with my boys and myself has been smooth and pleasant and we are so happy with the results. My boys had braces and I had Invisalign and both experiences were perfect. Love the facility, staff and Dr. Durrett! She is experienced, professional and personable.
Soy A.
Soy A.
1681920213
Receiving orthodontic treatment as an adult can be different from being a child/teen in several ways, and as someone who also received orthodontic work elsewhere as a teen, one of the biggest factors is the vulnerability of doing so as an adult, and the time and dedication (and of course cost) that it takes as an adult that you are responsible for and not someone else. Also, I think as adults, we do get judged a lot more unfairly, and with a lot less grace, based on our teeth than as a child. Due to genetic luck of the draw, I required extensive treatment over time and Dr. Durrett was an excellent choice for the job. She and her staff are patient, accommodating and very compassionate as well. I say this with confidence as I wasn’t always the best client and life did get in the way, but the commitment of staff didn’t waver when I was back on track, even through my anxiousness. Staff also try to integrate your goals into the proposed treatment plan and give you options to consider without just dictating what will occur. She also keeps you informed during your appointment about what is exactly taking place.Jessica, Melissa, as well as other current and past staff whose names I don’t recall have truly been fantastic and it’s clear that her practice is adept at hiring great people. I am feeling more confident about my smile and while I have never had, nor likely ever will have 100% perfect, pristine teeth (realistically speaking), I have come a long way, and I owe all of that to Dr. Durrett. I will forever be grateful for the treatment I received from her practice. Everyone is different; we all have unique needs and situations, so someone else may aim for a magazine-perfect smile and you can definitely achieve that here too I am sure. If this review comes across with emotional overtones, it’s there because being transparent about life's journey tends to be that way for me, especially if it’s about teeth. I highly recommend!
shane F.
shane F.
1681760847
We highly recommend Dr Durrett for all her services! We’ve been a client for 4 years. Her staff is amazing! Call them today!
Kevin D.
Kevin D.
1681751135
Dr. Durrett and her team are fantastic! From the time you walk through the door until the time you leave, you are going to be well taken care of. Jessica is there with a welcoming smile to greet you as you enter. When you get called to the back, the rest of the team is just as warm. I've been bringing my son to the practice for a little over a year and most of the time we've worked with Selena, but everyone else who has taken care of us have been just a nice and personable. Dr. Durrett is here to make sure your teeth come out beautiful at the end of your orthodontic treatment, and it's evident that is her goal. From the time my son, a teenager, started his plan, Dr. Durrett was clear about what her goals were for him, and what was expected of him to get there. What I love is whenever we go, she speaks directly to him. I listen, but she makes sure he understands what the next steps are in order to be successful in his treatment. Having braces and Invisalign myself, it brings me comfort knowing how much Dr. Durrett and her staff care. I absolutely believe this is the place to come if you or your children are looking for braces or similar treatment.
Jessica M.
Jessica M.
1668714875
Love this place! What a great team and top notch orthodontic care.
Salma F.
Salma F.
1668527440
Durrett orthodontics is truly one of a kind! When it was time for my daughter to get braces, they were extremely thorough in explaining the process, the financials, and they were reasonable! Every time I schedule an appointment or need to reschedule, Jessica has been simply AMAZING. She is quick to respond and very easy to talk to. Don’t go anywhere else for your orthodontic needs, these guys are THE BEST!
melissa C.
melissa C.
1666731909
❤️ my orthodontist
Marsha R.
Marsha R.
1648508782
Dr. Durrett and her staff are absolutely amazing! They are always very polite and friendly. She is very caring, knowledgeable and professional Orthodontics. I am extremely happy with the care and service and I’m so glad I chose Dr. Durrett and her staff for my orthodontist care.I highly recommend her office!!
Andrea D.
Andrea D.
1642698921
Durrett Orthodontics has been a great fit for our busy family. The office staff are very helpful and accommodating with scheduling. Dr. Durrett spends time with each patient and talks through the steps and directions clearly. We recommend this office to our friends and family!
Maurizio M.
Maurizio M.
1641865153
Dr. Durrett and her staff are professional, knowledgeable and very down to earth. She is always very pleasant and takes interest in more than just your teeth, making you feel like a friend. I wouldn't go anywhere else for your orthodontic needs!
Alison C.
Alison C.
1635968309
Very professional staff and take their time to make you feel comfortable. Would definitely recommend!
Michele F.
Michele F.
1635805878
The entire team is so helpful and professional! They are great with kids and I highly recommend them!
Kim Thi N.
Kim Thi N.
1633983624
We went to a few different Orthodontist’s before choosing Dr Durrett. She is an absolute sweetheart , very kind soft spoken and no pushy sales pitch. All 3 practices had different techniques on treatment plan , Dr durrett seemed to be the most honest saying my sons slight underbite cannot be corrected with braces and he would need Invisalign. He also had a loose tooth and she advised to wait for that to come out before starting treatment . All the other doctors wanted to start him right away which made no sense. The first office visit involved attaching contacts for the Invisalign. Upon arriving home we noticed one was missing. Not because it fell off but because the staff forgot to put it on. I thought that was a little strange and definitely should be checked by someone for quality control . Of course it could be added on, but that involved more time out of my workday and an additional office visit . The staff has been on point, prompt and friendly for the most part , with the exception of one of her main helpers. I’ve been here a handful of times and usually do not enjoy conversing with this person as she comes across to me as condescending confrontational and almost patronizing …speaking to me as if I am a child or of higher superiority to your patient , and interrupting when I’m speaking . Questions asked should be answered professionally and in a less emotional /wide eyed loud responsive way. We are here for a service let’s keep it simple. I understand working with children all day can be tasking but I shouldn’t be leaving the office in a bad mood. I think she may be getting too comfortable running the office as the more aggressive right hand of a sweetheart Dr. which is understandable , but this review is based on expertise and customer service as a whole for the hefty price tag we are paying. Not sure if this is a racial matter - but I do feel mostly uncomfortable and try to keep things brief and short. Otherwise - it’s not about the parents …we are here for treatment , Dr Durrett is who we wish to deal with and ultimately who’s plan we will follow. Looking forward to results.Edit : Dr Durrett tried for two days to get a hold of me personally and while we were playing phone tag we were finally able to speak. She was very diligent, proactive, and concerned in this matter. She wanted to know the details of my review and which I gave her. Stated that she had a talk with all of her office stuff which was beyond my expectations. It was clear that she takes all reviews seriously and assured us that this will not happen again.
Thomas H.
Thomas H.
1633565199
Two of my children were patients of Dr Durrett and I was so pleased with the service and results of their treatment that I decided to become a patient myself. I am so glad I did as I have always been self conscious about my teeth. Dr Durrett and her staff are a wonderful group of people and I would recommend their services to anyone in need of orthodontic work.
Don G.
Don G.
1623692617
Very delightful staff. Over all wonderfully professional experience. We would highly recommend.
Tracy K.
Tracy K.
1620065411
I had a very positive experience with my daughter here this morning. I really appreciate the way this practice approaches each patient as an individual (who may or may not want braces) and discusses treatment in a way that makes both parent and child comfortable. No pushy sales here, just honest recommendations.
Sabrina M.
Sabrina M.
1617904012
Dr Durrett is a compassionate Orthodontist that is very attentive to detail. Her office is warm and welcoming and her staff is so friendly!!
Sushma J.
Sushma J.
1608066569
Dr. Durrett and her staff are amazing!! She is very knowledgeable and caring. I highly recommend her Practice.
Helga Y.
Helga Y.
1599769552
I used Smile Direct and was not satisfied. Made the decision to meet with Dr Durrett and her team. We made a plan and she made sure my teeth were straightened properly and they look great now. It makes all the difference to meet with an Orthodontist. Highly recommend Dr Durrett and her friendly team. Thanks so much!
Joyce H.
Joyce H.
1569453732
Dr. Durrett and her staff are absolutely wonderful. The office is welcoming and her bedside manner is warm and kind. They are respectful of our time and do not overbook appointments. We are always in and out in a reasonable amount of time. I have another child that had orthodontic treatment at another orthodontic office in Westchase and all I can say is I wish we would have come to Durrett for her treatment, too. I am so glad we chose this office for my son’s orthodontic treatment.
Sarah G.
Sarah G.
1566836338
Dr. Durrett is a very caring and professional orthodontist. Her entire staff is extremely helpful and super friendly. I knew of her practice for some time, but our kids never needed a consultation until recently. She surpassed all my expectations and I highly recommend her practice.
Azhar R.
Azhar R.
1563898440
Dr. Durrett and her staff are awesome. They are very professional and kind caring individuals .Best orthodontist in town.
Nina G.
Nina G.
1562785792
Wish there were more stars to give. The best team ever! Dr. Durrett and her entire staff are a great group of people. I was referred to her by another dentist for braces. Coming from Southern California I knew no one. I have been so happy with my entire experience and am truly blessed to have them as a part of my dental team! Thank you
Lynda H.
Lynda H.
1549399499
We have had 3 members of our family receive treatments by Dr. Sharon Durrett and her amazing staff! Everyone in the office is kind, friendly and so helpful! And our smiles have never looked better! I would (and have) absolutely recommend Durrett Orthodontics to everyone!
Kenzie G.
Kenzie G.
1548702446
Dr. Durrett and her team are amazing! They were so friendly and helpful every time I went to see them! They always explained why certain steps and processes had to be done in order to get my smile back in shape. I highly recommend them!
NTS I.
NTS I.
1547055794
The best Orthodontics
Grant W.
Grant W.
1532369770
Dr. Durrett is amazing and her staff is the best!
Cindy Otteni H.
Cindy Otteni H.
1528376923
Looking forward to our journey here. Yesterday was the start of our 13 yr old twin boys braces. Both boys were very scared. The staff & Dr Durrett had so much patience and helped our boys(& mommy) feel better about this experience.
Rossana O.
Rossana O.
1528215514
You're the best. Always accommodating which is not always easy. Thank you.
We love Durett Orthodontics! Great staff and the best orthodontist!
Tina B.
Tina B.
1525797098
Dr. Durrett has done wonderful job. Everyone at the office has been very friendly and helpful. I would definitely recommend Dr. Durrett, I am so happy that I got my braces at her office!!
Cyndie K.
Cyndie K.
1520915047
Dr. Durrett and her staff are amazing!
I highly recommend Durrett Orthodontics!
Stephanie R.
Stephanie R.
1519552821
This office is excellent. The staff are all super friendly, efficient and accommodating. Getting braces can be a scary thing, but Dr. Durrett and her team have put me and my son completely at ease with every visit.
Dave J.
Dave J.
1519481350
Dr. Durrett was amazing with my son. She and her staff put him completely at ease throughout the entire process. The staff and office made us feel like family, I couldn’t recommend her more!
Pat R.
Pat R.
1519428886
Pamela E.
Pamela E.
1518570323
Great visit. Very professional and courteous staff!!
JoAnn P.
JoAnn P.
1518094029
Amazing practice....welcoming, professional, caring...can not say enough nice things about them to adequately describe Dr. Durrett and each of her employees! I would give it ten stars if that were possible!
Z A
Z A
1517363084
My visit with Dr. Durrett and her staff was excellent. They are friendly and very eager to answer any questions you have. I would recommend her services to anyone. They work with your schedule and inform you of every process along the way. I am very happy with Dr. Durrett and her staff.
SE H
SE H
1517323831
Every time I walk in the office, i feel like I'm with family. My daughter is very comfortable and they include her in the plan of care. As a parent they walked me through the financial options with honesty and compassion. Every visit goes smooth and they are on time. Awesome care.
Office M.
Office M.
1517322628
My Son has been a patient for years. He just finished his treatment and we can not be happier. The staff is great. They go above and beyond for the patient. I highly recommend Dr. Durette she is simply amazing.
Nizar B.
Nizar B.
1516191324
Awesome experience. Super caring staff. Professional and courteous.
Paula M.
Paula M.
1511890832
ermal S.
ermal S.
1510841536
Very happy with their service - a person always answers every question and my child is relaxed and happy before and after each visit.
Susana O.
Susana O.
1510089151
Awesome Doctor and Staff! Very caring and knowledgeable!
Trena S.
Trena S.
1509726209
The best ortho office I have ever been to. Very professional and down to earth. Best staff ever. Would recommend to family and friends. Hands down #1 in my book.
Chris T.
Chris T.
1509723308
evelyn W.
evelyn W.
1509704888
Jessica K.
Jessica K.
1509620991
dianne M.
dianne M.
1508932353
I had a wonderful visit for my first consultation. There is a very caring atmosphere at this office from everyone I met. They were very thorough and explained everything in an easy to understand way.
Mahshid M.
Mahshid M.
1507159192
Absolutely love Dr. Durrett and her team! Everyone is friendly and caring and I never feel rushed. The office is very up to date and they use state of the art equipment unlike some offices where everything looks like it's 15+ years old. I would absolutely recommend Durrett Orthodontics.
Caitlin G.
Caitlin G.
1507154781
Jannette F.
Jannette F.
1507151899
I have never received such exceptional service. Not just on my 1st visit but every time I go. They are VERY professional, friendly, caring, they know what they are doing. I can go on and on about how great they are. I travel from Springhill because they truly are the best.
Amy E.
Amy E.
1507148099
Kerrie Bales A.
Kerrie Bales A.
1507147594
Laurel S.
Laurel S.
1507147126
Chiara M.
Chiara M.
1501785305
I cannot say enough good things about Dr. Durrett and her staff! Everyone in the office is warm, friendly, knowledgeable, and accommodating. I would highly recommend Dr. Durrett for any orthodontic needs!
Russell W.
Russell W.
1501594290
Jessica M.
Jessica M.
1501535493
This office has many years of knowledge in the Ortho feild! Super sweet and always friendly staff makes visits a breeze. When it comes to achieving a healthy beautiful smile that doesn't compromise orthodontic care and utlizies the most modern technology in doing so, then this is your place! ♡
Telena
Telena
1498036334
The care you recieve at Dr.Durrett's office from herself and her staff goes beyond excellence in the standard of patient care. The care and warmth of this office is like no other. Having a difficult orthodontic treatment plan Dr Durrett has been able to make the most benificial last minute adjustments that have been positive to my plan. I give 5+ stars to Dr Durrett and her amazing team! Thank you! Oh I must say the coffee in the office keeps me coming back as well!
Shane F.
Shane F.
1493821348
Amazing staff, knowledge and scheduling! No pain! Thank you! The Fletchers
Yasmeen Y.
Yasmeen Y.
1488393184
Never had a problem with the office, my sister went there about 4 years ago and they did a great job on fixing her smile. They are all so nice, polite, patient, and fast efficient people. Definitely recommend this place to just about everyone !!
Jannette F.
Jannette F.
1484183040
Dr. Durrette and staff are awesome! Even though their office is almost 45 minutes away from where I live, I will honestly say I am so glad I made the decision to get treated with them. The great customer service they have provided from day 1 is rare to find. They are KIND, FRIENDLY, PROFFESIONAL, KNOWLEDGEABLE, I can just go on and on about how great my experience has been.
Serena S.
Serena S.
1483391515
I am so grateful for Dr. Durrett. It feels like family in this office. Superb clinical competence and attention to detail. We are blessed to be here for the next 18 to 24 months.
karen A.
karen A.
1481025295
My experience with Dr. Durrett went better than I expected. She explained step by step what I was to expect with my procedure, she showed me the progress I was looking at using her top-of-the line equipment. The personnel in her office are all SO nice and professional!! I was so happy with my experience that my wife ended up going to Dr. Durrett's office too. Definitely will recommend her.
Dr. Durrett and all of the staff are wonderful! We couldn't be happier with the treatment that we have received over the years (3 kids and 1 adult). Highly recommend!
Nickala Z.
Nickala Z.
1476329982
Staff was very friendly. Dr. Durrett was very informative regarding the process. Cost of service was exceptionally reasonable. I am really excited to work with this group. I would definitely recommend them to my friends and family.
Steph B.
Steph B.
1476292145
Marsha R.
Marsha R.
1475528655
Grant G.
Grant G.
1470872647
Lavanya V.
Lavanya V.
1466442303
Next Reviewsjs_loader