Working together for orthodontic success!
Here are the office policies and procedures that we’ve put into place to ensure that each visit with us is exceptional:
Appointment Policy (Office Hours: Monday 8am - 5:00pm; Tuesday to Thursday 8:30am - 5:00pm)
Routine visits are typically scheduled at 6-8 week intervals for patients with braces, and 8-10 week intervals for patients with Invisalign®. Longer appointments are scheduled during school or work hours. In this way, we are able to reserve plenty of openings for quick and easy appointments during early morning or after school or work hours.
We want to make sure that you don’t feel rushed or stressed during longer appointments, and that you are able to get in and out quickly for shorter appointments.
Arrive on Time
We strive to see you on time and complete the procedures necessary for treatment to progress. However, we need every moment of your planned appointment time to make that happen. For example, once the braces are placed, your routine adjustment appointments will be planned in 20 minutes increments. Patients who arrive 5-10 minutes late do not give our team enough time to provide the quality care that you deserve.
We want to respect the time of each family in our office.
If you have dental insurance, we are eager to help you maximize your benefits. Insurance policies vary; therefore, we will provide an estimate of your coverage in good faith. We will bill your insurance company for our services as a courtesy to you. Should you have additional questions, our experienced staff is able to answer them.
Financing (Payment Options)
We offer a variety of payment options to make your orthodontic care affordable:
- Automatic bank draft
- Credit card payments
- Interest-free monthly financing
- HSA/FSA accepted
- Pay in full discounts
Have questions? Call us today for assistance.